Week 8

This week’s learning material could not have come at a better time. I had spent some time last week really looking into some opportunities and had encountered some frustrating circumstances. So much of the reading and videos this week was focused on overcoming obstacles and not giving up. I cried as I watched the video of Elder Holland and his young family making the difficult trek across the country. I remembered difficult times in my own life that made me into who I am today. If we don’t encounter, face and conquer the struggle, we will never be ready for the rewards that are waiting on the other side.

Entrepreneurship is not for the weak at heart. When there are problems or mistakes, the correction lies in the hands of the business owner. If the boss isn’t willing to take responsibility and try to right the course, then no employee will fully invest in the vision. Beyond that, customers won’t stay. Research has shown that customers who encountered a problem, then had that problem corrected in a satisfactory way were more likely to be repeat customers. Those customers were more likely to return than customers who had never had a problem with the company at all. It’s okay to make mistakes or to struggle. The important growth comes when we rise to the occasion and make things right.